As we've said before, we do recognize the benefit of feedback, be it good or bad, in fact we probably gain more from the bad!

I accept that we probably did some strange things with the WTF files, but am concerned that you say that GCP messed up your accounts. I'm not aware of any way that this can happen (as we don't write to account data), so it would be really useful if you could please let me know how this manifested itself.

As to the WTF virtualization, the answer is yes it does. We do however recognize that the means by which you have to edit a configuration is a little cumbersome, and we are working on a layout painter / configuration editor which will achieve more of what I think you're looking for.

The current method is that, from the profile screen (select a profile and click edit) there is a settings button for each character. This presents a list of settings initially read from the WTF in the current folder for the character. You can edit an item by selecting it, changing a value and clicking update.

We are currently (i.e. been working on it today) changing our development system to address a number of issues with respect to support of future operating systems. By the end of the week GCP will be a 64 bit .net 3.5 application. As part of this upgrade, we will be addressing some of the "look and feel" issues, and, at some later date, plan to add a skinning feature.

We have been responding to customer feedback in continuing to improve our product. The general overview is that once you get it up and running, the program is very capable and easy, but the set-up was (and apparently is) letting us down. We have updated (and continue to update) the setup procedure, and as a result, I admit that the documentation has got a little behind. We have a project in place to address this, and I will make sure that your comments are included in the "things we need to fix" list.

Windows can be moved and sized by using layouts/show frames. The corresponding layouts/hide frames will maximize the real estate.

The default layout can be saved by not entering a name at the save prompt.

If you want to edit the files, they are stored in c:\gamecommanderpro and are as follows:

FormInfo<LayoutName>.txt contains the layouts for the GCP windows

Each line contains:
Left,Top,FormName,Visible,Width,Height
If Formname begins with "*" then width and height are obeyed, else they are not

WOWFormInfo<LayoutName>.txt contains the layouts for the WoW windows.
The order of data is:
Bottom
Left
Right
Top

The "do not start" currently enters a mode which is designed for developers so that we can run GCP without an attached game, and this behavior will be changed in the next release.

I'm sorry that you are frustrated with our startup procedure. We have improved it but are aware that it needs work yet. The problem we have is that we need to gather quite a lot of information to cope with the differing configurations that we come across, and doing this in an intuitive way still remains a challenge. In this regard, we are always glad to hear suggestions.

For this type of product, operating in so many different environments and providing such a wide range of capabilities, I'm not sure it will ever be "finished". I recognize your "not ready" comment is borne of your frustration, and I'm sorry that our start-up procedure has disappointed you, but if we can help you get past that, then I think you'll be pleased with the features of the main program.

I suggest that we have a support chat session to get you up and running, and rest assured that we will attempt to address all the issues that you have raised.

I thank you for taking the time to look at our product, and for taking the time to provide this feedback. We'd much rather hear about problems, than people just go away silently.

Thanks
Phil

Thanks for the quick reply - glad to know the WTF is indeed virtualized - I will try again

Some comment: even "without" frames (it's really without titlebar) there is still a fairly big frame visible around the wow windows - can you make an option to have totally frameless windows like HKN, Keyclone and others ?

another minor thing: resizing the settings window doesn't expand the list content

and another: if I make changes setting changes in the game (like turning off sound), they shouldn't be lost after I exit (you should save the virtualized config.wtf for each window not just overwrite it at the begining)

and another: if I gave the name of the account it should be selected (I use battle net) or at least again preserved when I exit

doing a diff from with/without sound wtf you need to add (not edit... add as it's removed when sound is on)

SET Sound_EnableAllSound "0"

Can you add a sorting of the wtf and the option to add entries ? not just update existing ones - also please make it confirm/ask if you want to save when you updated and you close the window (the save button at top in middle of low/mid/high is easy to miss and making edits and loosing them is not good for users)

1. don't echo password
2. support "same as previous" (I have same password on all 5)
3. support battle.net
4. support authenticator

somehow I put what I think is my correct password yet it ended up with the password in the login field instead of the password (probably because it didn't understand the battle.net prompt...)

why when I click "active" (that again should be default?) does it change my main to green my second toon to yellow but keeps the other 3 red ?

I had to read the getting started twice carefully to finally find that to start broadcasting keys I have to use Ctrl-Enter ... should be in some basic menu with a shortcut/key binding next to it (self documenting)

Earlier I tried to use "Action" "Other command" but there is no help or contex or drop down to pick commands from...

What is the key binding for toggling active (and how do I change them ?)

If you make the mistake to redo a wizard you get a zillion "confirm overwrite" dialogs and there is no way but keep answering for all commands (no esc/abort or no "same answer for all same question")

You can change your windows boarder width in you open desktop settings and go into advanced theme settings the is a border padding value.

When we release the layout editor this will most likely trim the borders off completely.

We do realize we need to make the settings editor a much nice form. For now if you want add stuff you can go into the C:\GameCommanderPro\Profile.GCP_Config\CHaracter.WTF

must be my lucky day :-)

your live support shows "this account has been disabled, please contact "

(I mean your showmypc account is disabled; not my gcp/forum/... account)

after I got the signin errors; I needed to click ok in each 5 windows (no key binding for that - blizz's bug I guess) - how do I toggle mouse broadcasting ?

Alt-Enter

Thanks for Alt-Enter - that feature (the cursor showing) seems nice

Last question for tonight:

how do I move the big green/blue bar that appeared in the middle of my screen after I invited the party ?
they also are not layed out correctly on 1280x720 rez
yellow text is on top of each other / unreadable

Thanks

ps: how do you broadcast esc when esc is the key to remove broadcasting ? (I'm used to scrolllock or pause toggles)

/gcp lock will toggle locking the gcp frames

To make ScrollLock toggle BC mode click Views/Advanced. Then in the upper left dropdown select Wizard*. Double click Setbroadcast and paste the following into that command

ExitKey Scrolllock
BroadCast 1

Save that then mouse over a wow window press Scrolllock you should see it appear in the Last Special Key Pressed. Click this and that will assign that as the hotkey for BC mode.

Note
It might be called something other than scrolllock if so replace that in the command.

/gcp lock worked to move the windows around - thx

but I then tried to make the program do something; the import spell isn't working for me - is that expected ?
(nothing at all happens when I click import; no error but no changes either)

I tried manually setting up a spell to key "h" name "hearthstone" and casting "Hearthstone" saved, uploaded, /rl'ed and pressing h does absolutely nothing either...

I spent several hours already and have yet to get further than invite + follow - I'm getting near the end of my rope...

To import spells first type /gcp export then do a /rl. You will then be able to use the import button in the spell DB

When you setup hearth what kind of action did you create?
For heath choos Other then type /use Hearthstone in the Enter Command To Execute field.

Hope this helps